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KMID : 1003720200290040333
Korean Journal of Occupational Health Nursing
2020 Volume.29 No. 4 p.333 ~ p.341
Influence of Social Support on the Job Satisfaction of Nurses in General Hospitals: Mediating Effect of Emotional Intelligence
Jeong In-Ja

Park Mi-Kyung
Abstract
Purpose: This study aimed to determine the mediating effect of emotional intelligence on the relationship between the social support and job satisfaction of general hospital nurses.

Methods: The data of 197 nurses in general hospitals located in three different cities were collected for analysis. Collected data were analyzed using the t-test, ANOVA, Scheffe? test, Pearson's correlation coefficients, and hierarchical multiple regression with SPSS/WIN 23.0.

Results: The social support of the subjects showed positive correlations with job satisfaction (r=.56, p<.001) and emotional intelligence (r=.42, p<.001). Emotional intelligence and job satisfaction were positively correlated (r=.54, p<.001). Emotional intelligence was found to perform the partial mediation in the relationship between social support and job satisfaction.
Conclusion: To improve job satisfaction, an organizational culture which enhances social support may be required as an intervention strategy, and programs should be developed to induce positive emotional intelligence.
KEYWORD
Social support, Job satisfaction, Emotional intelligence, Nurses in general hospitals
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